Frequently Asked Questions
When will my preorder ship? 🍼
Our preorder items are limited runs that ship within 2–3 weeks. You’ll receive a tracking number as soon as your order is on its way.
Are your products handmade or outsourced?🍼
Both! Our custom collection pieces are handmade with care, while our preorder items are thoughtfully sourced from trusted baby brands we love. Each one meets the same high standards for quality and softness.
Can I personalize my order?🍼
Yes — look for the “Personalization” option on product pages within our Custom Collection. Please double-check spelling before submitting; personalized items can’t be returned or exchanged once made.
you can also add the name of baby on the note to seller.
What’s your return policy?🍼
We accept returns or exchanges for unused, non-personalized items within 14 days of delivery. Preorders and personalized pieces are final sale, but if there’s an issue with quality, please contact us — we’ll always make it right.
What size should I order?🍼
Our newborn and baby sets are designed with a relaxed, comfy fit. If you’re between sizes, we recommend sizing up, babies grow fast!
How can I reach you?🍼
Email us anytime at support@fuzzylilhead.com Our small team usually replies within 24–48 hours.
Frequently Asked Questions
When will my preorder ship?
Our preorder items are limited runs that ship within 2–3 weeks. You’ll receive a tracking number as soon as your order is on its way.
Are your products handmade or outsourced?
Every Fuzzylilhead piece is handmade or carefully curated from trusted artisans who share our values of quality, comfort, and timeless design.
Can I personalize my order?
Yes! Many of our items can be embroidered with your baby’s name. Please allow extra processing time for personalization. Personalized pieces are final sale.
What’s your return policy?
Returns are accepted within 7 days of delivery for unused, unwashed items in original packaging (personalized items excluded).
What size should I order?
Our clothing fits true to size, with a little extra stretch for comfort. When in doubt, we recommend sizing up.
How can I reach you?
You can email us anytime at support@fuzzylilhead.com , we’ll respond within 24–48 hours.