Frequently Asked Questions

When will my preorder ship? 🍼

Our preorder items are limited runs that ship within 2–3 weeks. You’ll receive a tracking number as soon as your order is on its way.

Are your products handmade or outsourced?🍼

Both! Our custom collection pieces are handmade with care, while our preorder items are thoughtfully sourced from trusted baby brands we love. Each one meets the same high standards for quality and softness.

Can I personalize my order?🍼

Yes — look for the “Personalization” option on product pages within our Custom Collection. Please double-check spelling before submitting; personalized items can’t be returned or exchanged once made.

you can also add the name of baby on the note to seller.

What’s your return policy?🍼

We accept returns or exchanges for unused, non-personalized items within 14 days of delivery. Preorders and personalized pieces are final sale, but if there’s an issue with quality, please contact us — we’ll always make it right.

What size should I order?🍼

Our newborn and baby sets are designed with a relaxed, comfy fit. If you’re between sizes, we recommend sizing up, babies grow fast!

How can I reach you?🍼

Email us anytime at support@fuzzylilhead.com Our small team usually replies within 24–48 hours.