Refund policy
At Fuzzylilhead™, each piece is handmade with care, and we take great pride in the quality of our baby clothing.
Because most of our items are made to order or personalized, we do not accept returns or exchanges unless the item arrives defective or damaged. Your item must be unused and in the same condition that you received it in, with all original purchase tags attached to items. All items will be inspected upon return. All return are case-by-case basis and ultimately at the Fuzzylilhead team's discretion, including determining whether an item is unworn and unwashed. Upon inspection and approval, a full refund will be issued within 7-10 business days.
If your order arrives damaged, please contact us within 5 days of delivery at support@fuzzylilhead.com with photos of the issue, and we’ll happily arrange a replacement or store credit.
Non-returnable items:
-
Personalized or embroidered items
-
Sale items
-
Gift cards
Order changes:
If you need to update your shipping address, please contact us within 24 hours of purchase.