Refund policy
At Fuzzylilhead™, each piece is handmade with care, and we take great pride in the quality of our baby clothing.
We accept return requests for eligible non-custom, non-personalized items within 7 days of delivery. Items must be unused, unworn, unwashed, and in their original condition with tags attached. To request a return, email support@fuzzylilhead.com with your order number before sending anything back. Approved refunds will be issued to your original payment method within 7–10 business days after we receive and inspect your return. Custom and personalized items, sale items, and gift cards are final sale and cannot be returned or exchanged for change of mind. If any item including a custom or personalized item arrives damaged or defective, contact us within 5 days of delivery with your order number and photos so we can review and resolve the issue.
If your order arrives damaged, please contact us within 5 days of delivery at support@fuzzylilhead.com with photos of the issue, and we’ll happily arrange a replacement or store credit.
Non-returnable items:
-
Personalized or embroidered items
-
Sale items
-
Gift cards
Order changes:
If you need to update your shipping address, please contact us within 24 hours of purchase.